Return and Refund Policy

To ensure a worry-free shopping experience, we provide a seven-day unconditional return and exchange service. The specific rules are as follows:
1. Return and exchange period: Within 7 days from the date of receipt of the goods (based on the logistics receipt time), if the goods are unused and do not affect secondary sales (keep the original packaging, tags and accessories), you can apply for unconditional return and exchange.
2. Return and exchange process:
- Contact online customer service or submit a return and exchange application through the order page.
- After review, we will provide the return address and necessary precautions.
- Please return the goods in the original packaging or anti-damage packaging, and attach your order details.
3. Refund method: After the returned goods are inspected and found to be correct, they will be refunded through the original payment method. The refund arrival time will depend on the bank or payment platform.
4. Inapplicable situations:
- The goods have been worn, washed, damaged or otherwise unsaleable.
- Special products (such as customized products, underwear, etc., please see the product page for details).